2026-2027 Academic DRAFT Catalog 
    
    Mar 15, 2026  
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2026-2027 Academic DRAFT Catalog [ARCHIVED CATALOG]

APS 1080 - Customer Service


Credit Hour(s): 3

Course Description: Essentials of customer service, including effective communication, customer-focused strategies, and technology use. Includes service sector growth, cultural impacts, and strategies to enhance customer satisfaction and relationships.

Course Level: Undergraduate
Schedule Type(s): Lecture
Grade Mode: Standard
Term(s) Offered: Fall, Spring, Summer
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